Gambloria is an independent information portal for people in the UK. This privacy policy explains how we handle personal information submitted through this website, the information processed by the gaming service linked from our pages, and the choices available under UK data protection law.
Who is responsible for the information
Our editorial contact address is [email protected]. Questions about this website, the information we publish or a privacy request can be sent to that inbox.
Registration, deposits, withdrawals, bonuses and identity checks are handled by the separate gaming service we cover. Gambloria does not administer player accounts or make decisions about eligibility, payments or verification on that service's behalf.
Information you provide and information we observe
If you contact our editorial team, we receive the details you include in your message. This can include your email address, the subject of your enquiry and any information you choose to send about a problem.
Like most websites, our pages may receive technical information needed to deliver the site securely and understand how it performs. This can include device and browser details, pages requested, approximate location information derived from an IP address and referral information. We use this information to keep the website working and protect it from misuse.
Why we process information
We use contact information to answer enquiries, maintain a record of correspondence and address issues concerning our content. Technical information supports security, reliable page delivery and diagnosis of faults.
We rely on appropriate legal bases for this processing, including consent where it has been requested, performance of a contract where information is needed to respond to a request, legitimate interests in operating and securing the website, and compliance with legal obligations.
Processors, disclosures and international transfers
Hosting, security and other service providers may process technical data on our behalf under contractual instructions. We do not sell personal information.
Information connected with player accounts is processed by the gaming operator and the payment agent named in our terms and conditions. Their processing is governed by their own policies and the procedures they use to meet legal obligations.
Some service providers may process information outside the UK. Where that happens, the relevant safeguards include adequacy regulations or approved transfer mechanisms, including standard contractual clauses where appropriate.
Your rights under UK GDPR
Subject to the applicable legal conditions, you may ask us for access to your personal information, correction of inaccurate details, deletion, restriction of processing, or a copy of certain information in a portable format. You may also object to processing based on legitimate interests and withdraw consent where consent is the basis we rely upon.
To exercise a right, email [email protected] with enough information for us to identify the relevant correspondence. We will respond in accordance with the applicable time limits. You may also complain to the Information Commissioner's Office at ico.org.uk.
How long information is kept
We retain correspondence for as long as needed to deal with the enquiry, maintain a relevant record and meet legal obligations. Technical records are kept according to the periods required for security, troubleshooting and service operation.
Where the gaming service holds account information, its retention depends on the purpose of the records and its legal obligations. Documents supplied for identity checks or source-of-funds reviews may be retained where required by anti-money-laundering rules or a dispute.
Cookies and similar technologies
Cookies help the website remember preferences, maintain security and understand traffic. We may also use analytics or advertising scripts that set cookies or collect similar device information. Where consent is required, it is collected before those optional scripts run.
You can block or delete cookies through your browser settings. Disabling necessary storage may affect some site functions, while declining optional cookies leaves the main pages available.
Protection of minors
This information service is intended for adults aged 18+. We do not knowingly collect personal information from children. Parents and guardians can use filtering software such as Net Nanny or Qustodio on shared devices to reduce access to gambling content.
Changes to this policy
We may revise this privacy policy when our services, suppliers or legal obligations change. The date shown on the published policy identifies the latest version. Material changes will be reflected on this page.
18+ access restriction. Free and confidential help with gambling is available through BeGambleAware.org. The National Gambling Helpline is available on 0808 8020 133, free and open 24/7.